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Industry Survey Shows Business Back on Track

Multimedia Plus, the training and communications technology platform provider, released a post-COVID-19 impact survey, which measures the impact of COVID-19 on “pressing industry issues focused on technology, training and spending priorities,” the company said. The key finding? The retail and hospitality industries are back in a growth mode. David Harouche, chief technology officer, chief executive officer and founder of Multimedia Plus, said the year-over-year survey “serves as an eye-opener that the shift to normal is clearly underway. We expected that retailers and hospitality industry executives would be shifting priorities, and the numbers align.” Multimedia Plus said 64.6 percent of respondents said recruiting “is their biggest challenge in staffing up for the holiday season compared to 36.5 percent of respondents in 2020.” And 39 percent of respondents noted that supply chain issues is their highest concern heading into holiday, “with 35 percent citing staffing Issues as their main concern,” the company said, adding that this “is a stark contrast from 52 percent of 2020 respondents saying new pandemic closures were their main concern.” With IT, 58.2 percent of those polled said their 2022 IT spending would remain the same while 29.7 percent said they were planning on spending 10 percent or more. And in leadership

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